Posts Tagged ‘follow up’

My problem with Philips has been resolved

Friday, September 18th, 2009

Fixed Philips earphones

This is kind of late reporting and I’m sorry about it. I was really busy at work and couldn’t create much time for an update. Anyway, it is always better late than never, right? So, here is the rest of the story;

A week after I blogged about the Philips customer service’s approach to my problem with my Philips earphones, a friend advised that “Why don’t you file a dispute at the local commission of consumer problems arbitrators at the district governorship? It’s a much more effective way than writing on about your problem on your web, just let the officials deal with them”. And I thought “Why not?”. (more…)